COVID-19 changed how economies, consumers, and therefore the supply chain behave. All that change means significant amounts of legacy data are not any longer useful and, in many places, we are ranging from ground zero. Critical data realities may not have changed, except for CIOs who are responsible for the infrastructures, networks, and resources that handle and transfer data, however, their reach has.
CIOs are dealing with an unprecedented amount of information movement, processing, storage, and security issues as a result of the pivotal role technology is playing in changing the working environment during the pandemic.
Here are five tips for CIOs as they look forward to 2021 and their rising data responsibilities.
Use AI to stop data leaks & protect privacy
With more processing and movement happening inside and on the sting of organizations, data leaks are an increasing risk and increasingly hard to spot . Some businesses are enlisting AI not only to scan for leaks but also to stop them.
According to the 2019 Gartner Security and Risk Survey, “by 2023, over 40% of privacy enforcement technologies will believe AI, up from 5% in 2019.” By monitoring, restricting, and even banning data access and sharing, automated, AI-driven data leak prevention tools can proactively mitigate unwanted data leaks.
Additionally, AI-based data defenders can learn from prior and future malware attacks and data loss events. These lessons are often applied to new intrusions, helping identify risks, like suspicious customer or employee behavior, and mitigating issues before any leaks can occur.
Prioritize identity and access management security
COVID-19 weakened IAM security for several organizations because the rapid move to remote and hybrid workforces has made identity and access protocols significantly harder to watch and maintain. a method to enhance safeguards and governance around privileged account access and orphaned accounts are to embrace single sign-on (SSO).
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The unpredictable nature of the workforce in 2020 emphasizes the importance of evaluating and reviewing existing multi-factor authentication (MFA) systems for vulnerabilities in 2021 and beyond. SSO will only function if MFA is working properly, and CIOs and their teams must fix and mitigate any access-related weaknesses that could be exploited by bad actors or disgruntled employees to damage the company.
Reassess digital engagement data
Now that data communication has become the first method of engaging customers, CIOs can help their organizations optimize digital engagement at every step. the worth of digital engagements is that each step is logged and may be tracked. CIOs can choose which metrics are most important to them and create dashboards to track, evaluate, and share the success of a project.
CIOs got to work with their partners across the business to assess how data capture and analysis should evolve so as to stay pace with current market trends. If outdated data models are getting used to assess the customer journey, the business is losing competitive ground without even knowing it.
Consider the sting
2021 for several CIOs are going to be a time to think about adding more processing and storage infrastructure to the sting . The question to ask when rethinking infrastructure architecture and considering migrations to the sting is this: what proportion of real-time processing and rapid deciding are going to be needed to stay customers engaged and business competitive? The greater the demand for fast processing power and data analysis, the more likely CIOs would be forced to incorporate or expand edge computing capabilities.
Evolve disaster recovery plans for data
2020 has felt like an ongoing assay for business continuity and disaster recovery plans. As we head into 2021, think about lessons learned and finetune plans to deal with any new or growing data risks. For example:
How much data loss will the company withstand in the event of another disaster?
Do existing disaster recovery plans take into account the growing need for data sharing and processing?
Where has remote work put a strain on the system, creating flaws or new requirements?
Every adversity serves as a reminder that data integrity and protection are critical to our ways of working and living. While data needs could also be challenging for CIOs within the year ahead, the teachings of COVID-19 will have prepared us well.